Mosathi (the domain name www.Mosathi.com) is the retail venture of Getit Grocery Private Limited with its registered office in 1205, 12th floor, New Delhi House, Barakhamba Road, New Delhi – 110001, India (hereinafter referred to as “Mosathi”).
Your use of the products & services , Website, applicable policies or any tools are administered by Mosathi - Terms and Agreement Section (“Terms of Use”)--We must bring to the notice the terms and conditions to protect in the interest of our valued customers and the company.
In using the Mosathi.com shopping service, “You” or “The User” are deemed to have accepted the terms and conditions listed below. The term “We”, “Us”, “Our” shall mean Getit Grocery Private Limited. Mosathi reserves the right to modify these terms and conditions at any point of time. We also request the customer to go through our refund policies carefully before ordering. Also, we strongly recommend to print a copy of the below mentioned terms and conditions for any future reference. In case of any transaction on the Website, you shall be subject to the Terms of Use.
As part of our registration process we may collect the following personally identifiable information about you: name including first and last name, alternate e-mail address, mobile number, contact details, postal code, demographic profile (like your age, gender, occupation, education, address, etc.). We may also collect the information about the pages on our site you visit/access, the links you click on our site and the number of times you access the page.
This Agreement (the "Agreement") is a legal agreement between you and Mosathi. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the website. If you are a minor i.e. under the age of 18 years, but at least 13 years of age you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years, your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.
Mosathi grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mosathi. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mosathi. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Mosathi and our affiliates without expressing written consent. You may not use any Meta tags or any other "hidden text" utilizing Mosathi’s name or trademarks without the express written consent of Mosathi. Any unauthorized use terminates the permission or license granted by Mosathi.com.
All shoppers would have to register and login for placing orders on Mosathi.com, ensuring accurate information. On using this Website, you shall be responsible for maintaining the confidentiality of your personal details. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website. After registration you may decide to shop by becoming a member or a non-member. You have to keep your account and registration details current and correct. If you relocate to a new complex where Mosathi does not provide its services then you should inform us at http://support.Mosathi.com/. We will make necessary amendments to your customer status and refund unused membership fee if any.
All the products listed on Mosathi will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering are the indicative prices and the applicable prices will be the actual prices on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities prices may change.
Despite the best efforts, in case there is/are product/s that are wrongly priced by Mosathi and their price is higher or lower than the stated price on the website, Mosathi will contact the customer and inform him/her about the situation. In case the customer wants the product(s) to be removed from their order, he/she is fully entitled to do so.
Deals and Freebie offers running on the website are subject to availability and shall be valid till stocks last. Mosathi shall take no responsibility for any freebie item that goes undelivered due to stock unavailability in the market. Mosathi hold rights to cancel any order in case of dispute or disagreement in this regard. Under the promotional offers, a maximum of 2 items can be purchased with a min. cart value of Rs. 1000.
Mosathi offers a different approach towards large volume requirements and B2B orders, wherein B2B orders may or may not be in large scale, and shall be dealt with separately. To place an order in any of these categories, you shall write to us at shop@Mosathi.com. Mosathi holds the authority to cancel the order of similar nature placed otherwise.
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Mosathi may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on Mosathi. You should regularly review the Terms & Conditions on Mosathi. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Mosathi and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Mosathi on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "comments") shall be and remain our property. Such disclosure, submission or offer of any comments shall constitute an assignment to Mosathi of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, Mosathi owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. Mosathi will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Mosathi is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
Mosathi does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant Mosathi the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify Mosathi and its affiliates for all claims resulting from any comments you submit. Mosathi and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.
Mosathi and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Mosathi or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Mosathi. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Mosathi. You may not modify, distribute or re-post anything on this website for any purpose.
The Mosathi names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Mosathi. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.
References on this Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Mosathi endorsement, sponsorship or recommendation of the third party, information, product or service.
Mosathi is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Mosathi or their suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Mosathi, one of its affiliates or by third parties who have licensed their materials to Mosathi and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Mosathi.com and is also protected by Indian and international copyright laws.
You understand that by using this Website or any services provided on the website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, Mosathi and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
Mosathi does not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free. Also Mosathi cannot guarantee the Website to be free from faults and without interruptions and assumes no liability for the same.
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Mosathi makes no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Mosathi.com is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
If you have received a damaged or expired product, you can get a replacement within 3 days of delivery at no extra cost. The 3 Day Replacement Guarantee is applicable to all physical products sold on Mosathi.
Products purchased on Mosathi can be returned within a 3 day period if unopened and in resalable condition. Please contact our Customer Service team to arrange for pick up of product.
Replacement can be for the entire product or part(s) of the product subject to availability of the same on Mosathi.com
Mosathi does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and/or third party websites using Website’s APIs or otherwise. In addition, Website may provide links to the third party websites of our affiliated companies and certain other businesses for which, Mosathi assumes no responsibility for examining or evaluating the products and services offered by them. Mosathi does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Mosathi does not endorse, in any way, any third party website(s) or content thereof.
You agree to defend, indemnify and hold harmless Mosathi, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Mosathi.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Mosathi will not be held responsible for any damage/injury caused by the product/use of the product sold online on Mosathi.com and will not be liable for any sort of compensation.
This User Agreement is effective unless and until terminated by either you or Mosathi. You may terminate this User Agreement at any time, provided that you discontinue any further use of this website. Mosathi may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website. Such termination will be without any liability to Mosathi.com. Upon any termination of the User Agreement by either you or Mosathi.com, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Mosathi right to any comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.